|Title||Business Manager – Sales & Operations, London|
|Salary||£50,000 to £60,000 plus pension, bonus scheme and some capacity to work from home|
Our client is passionate about beautiful bathrooms and offer a carefully curated collection of bathroom furnishings and finishes. Due to the volume of sales and the growth of the business they are now looking for a senior manager to take over duties from the founder in managing the business processes and people for delivering customer orders; from the initial point of client contact through ordering and to final delivery and after sales care.
It is a full-time role and will require the successful candidate to work from the Head Office with appropriate Covid related protections. There will be some flexibility for home working and the possibility of a 4-day week for the right candidate.
You will be required to manage a team of 3 people which includes hiring, structuring and training more people as the company continues to grow over the next few years. Your priorities will sit equally in sales (providing clear information to customers and staff when dealing with customers) and in operations (all the processes that happen behind the scenes for the smooth ordering and delivery of products to customers).
Driven with high standards for quality and attention to detail you’ll have excellent customer service ethos and manner and the ability to handle high-end clients with high expectations. You’ll have a positive attitude, calm demeanour and not easily flustered plus previous experience of managing business processes and teams in order to deliver a product or service to customers.
Salary is in the range of £50,000 to £60,000 plus pension, bonus scheme and some capacity to work from home or do a 4-day week. If this job opening sounds of interest please contact Pippa Baker on 01920 486125 for further details, or simply forward your application and CV / portfolio to firstname.lastname@example.org. You can also apply via our other website www.careersindesign.com/design-jobs/1167.